Culture and behavioural risk diagnostic
“The culture dashboard is green. I’m not convinced it tells us what is really happening.”
We look beyond metrics to identify emerging cultural and conduct risks.
What we do
We work across four domains, with one integrated perspective. The examples below illustrate some of the questions clients bring to us. Most of our work crosses more than one of these areas.
Leadership & Culture
Board training, Board & Committee effectiveness, Leadership continuity, (Risk) Culture & behaviour, Behavioural Risk Diagnosis & Intervention
Supervisory culture readiness
“The supervisor is asking questions about culture and behavioural risk. I’m not sure our answer is strong enough.”
We assess the evidence, challenge the narrative and prepare Board and management for the dialogue.
Board risk education & development
“We have strong Board members, but not everyone has the same depth of experience across the different areas of risk.”
We tailor sessions that build Board understanding across risk disciplines, strengthen challenge and increase confidence in risk-based decisions.
Business Model & Technology
Business model transformation, AI & data strategy, Technology & operating model
Board data and information effectiveness review
“Is our data strategy robust enough to underpin AI and tech-driven transformation?”
We test whether data governance and reporting support timely, reliable decisions.
Early-warning and escalation diagnostic
“Everyone says the programme is on track, until suddenly it isn’t.”
We test whether bad news, delivery slippage and emerging risks reach decision-makers early enough so they can act.
Transformation health check
“The transformation is well under way, but the benefits still aren’t coming through.”
We identify what is preventing delivery, where value is being lost and what needs to change.
Risk
Financial risk, Operational risk / Control Framework, Risk appetite
Risk appetite effectiveness review
“Our risk appetite is comprehensive, but does it actually influence decisions and behaviour?”
We test whether appetite drives real choices, limits, escalation and behaviour.
Three lines of defence effectiveness review
“First and second line spend too much time arguing about who owns what.”
We clarify accountability, remove duplication and improve challenge and collaboration.
Independent root-cause review
“Something significantly went wrong and we still don’t agree why.”
We establish what really happened across process, governance, behaviour and culture, and what must change.
Regulatory & Compliance
Governance framework, Regulatory remediation, Stronger supervisory relationships
Independent remediation review and reset
“The remediation has been running for two years and the supervisor is losing patience.”
We identify why progress has stalled and establish a credible route to closure.
Sustainable remediation review
“We keep closing findings. I’m not sure we’re fixing the underlying problem.”
We test whether closure addresses root causes, behaviours and operating practices, not just technical findings.
Regulatory readiness challenge
“A major regulation is coming and I’m not confident we are as ready as the dashboard says.”
We independently assess readiness, execution risk and Board oversight.
What we bring
How we show up
Exploring the problem
We help you explore an emerging concern, understand what sits behind it and decide what to do next.
Stronger in the room
We prepare you for the board and the supervisor: sharper questions, tested answers, and fewer surprises while building capability in your own team.
Connecting the dots
We connect regulatory and technical analysis with culture, behaviour and leadership, bringing the experience and judgement that lead to better decisions.
Ahead of the problem
We anticipate, test and prepare, so when pressure hits, decisions are made faster, more consciously, and responses more effective.
When the decision matters, experience matters
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